Terms and Conditions

Acceptance of Terms

  • By using our website or staying at our property, you agree to these terms.

Booking & Check-in

  • Guests must provide accurate personal information during booking.
  • Valid identification is required at check-in. Minimum check-in age is 18.

Guest Conduct

  • Respectful and responsible behavior is expected at all times.
  • Guests must follow all property rules, especially in game lounges, pools, and shared areas.

Reservation Changes

  • Reservations can be modified or canceled as per the cancellation policy.
  • Any changes are subject to availability and confirmation.

Amenities & Services

  • Access to facilities (pool, spa, entertainment zones, etc.) is subject to availability and may require prior booking.
  • Service hours and availability may vary by season or event.

Prohibited Activities

  • Unauthorized photography, disruptive behavior, or misuse of property is prohibited.
  • Commercial activity without prior consent is not allowed.

Website Usage

  • Website content is for personal, non-commercial use only.
  • Do not misuse the site, introduce malware, or attempt unauthorized access.

Limitation of Liability

  • We strive to provide accurate information but do not guarantee uninterrupted site access or error-free content.
  • The hotel is not responsible for issues arising from third-party services or personal devices.

Intellectual Property

  • All content, branding, and media on the website are the property of the hotel and protected by applicable laws.

Changes to Terms

  • We reserve the right to update these terms at any time.
  • Continued use of our services constitutes acceptance of any changes.

Governing Law

  • These terms are governed by the laws of the applicable jurisdiction where the property operates.

If you have a dispute with us, you can use the Online Dispute Resolution platform to resolve it.